Nineteen Point Two
Welcome to
Nineteen Point Two
Revenue Operations, Marketing,
Sales and Customer Success Consultancy
Most SaaS teams aren’t short on effort.
They’re short on clarity.
Continued expansion becomes harder as companies grow, not because people stop doing their jobs well, but because the processes that got us to here are preventing us from taking the next step.
Nineteen Point Two exists to identify the elements in your business that are holding you back and provide practical steps on how to overcome them, future-proofing your growth.
With comprehensive experience on the front line and in leadership roles, Nineteen Point Two can help with every facet of your Revenue Engine.
Our work is diagnostic and data-driven.
We focus on:
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People - Managing people will always be the hardest part of running a business. We'll work with you to identify your skill and culture gaps before setting out a plan to help realign your team with your vision.
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Processes - "What got us here won't get us there." We can provide objective support on what's working and what needs a rethink.
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Data - Crucial to success, we can help deep dive into your data and ensure your decisions are based on solid foundations and measurable metrics.
The goal is better leadership decisions — not more initiatives.
A different kind of support
Services
People
Clarity in competency, ownership, incentives, and decision-making.
Multi-level competency mapping to surface future skill gaps early.
Sales, Customer Success and Account Management Training.
Review incentives and outcomes against business expectations.
Establish shared definitions
of what "great" looks like.
Processes
Assessments in how revenue actually flows, not how it’s described in a slide deck.
Identify where revenue risk enters the workflow.
Audit all handovers during the prospect/customer lifecycle to ensure world-class touch points.
Full CRM review, highlighting issues where processes, data and reality meet.
Data
Signals that support decisions, not dashboards that create comfort.
Pinpoint which metrics drive decisions for each department, along with how and where they are recorded/reported.
Assess customer health
scoring to improve predictability.
Clarify forecast confidence.
CAC, Churn, Conversion Rates, MRR/ARR, ARPU, CLTV.
People.
Clarity in competency, ownership, incentives, and decision-making.
Typical work includes:
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Competency matrix to make capability visible early and before it becomes a revenue problem.
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Clarifying ownership across the revenue lifecycle (Sales, CS, Finance, Product touchpoints).
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Defining what “good” looks like for key roles at each stage of growth.
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Reviewing handoffs and accountability between functions (especially Sales to CS).
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Pressure-testing incentive structures for unintended consequences.
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Assessing leadership decision forums (who decides what, when, with which inputs).
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Identifying where teams are being asked to compensate for system gaps.
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Helping leaders move from role-based thinking to system-based thinking.
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Creating shared language so teams stop talking past each other.
Outcomes this unlocks:
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Reduced friction between teams.
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Fewer escalations and surprises.
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Better decisions with less noise.
Processes.
How revenue actually flows, not how it’s described on a slide deck.
Typical work includes:
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Mapping the end-to-end revenue system from commercial intent to renewal
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Identifying transition points where risk is introduced (not removed)
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Reviewing Sales → CS handover mechanics for integrity, not completeness
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Evaluating onboarding and early lifecycle motions against original deal intent
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Assessing how value realisation is defined, tracked, and evidenced
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Identifying where processes optimise local activity but harm system outcomes
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Removing unnecessary steps that exist only to manage past failures
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Designing lightweight, decision-enabling process changes (not re-orgs)
Outcomes this unlocks:
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Earlier visibility of revenue risk
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Fewer late-stage “fire drills”
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More predictable outcomes without adding complexity
Data.
Signals that support decisions, not dashboards that create comfort.
Typical work includes:
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Reviewing which metrics leaders actually use to make decisions
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Identifying where lagging indicators dominate conversations
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Assessing whether current metrics predict outcomes or just describe history
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Pressure-testing health scores and forecasting logic
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Mapping which data points influence behaviour (intentionally or not)
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Clarifying confidence vs certainty in forecasts
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Reducing metric sprawl to a small number of trusted signals
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Aligning data definitions across Sales, CS, and Finance
Outcomes this unlocks:
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Fewer debates about “whose numbers are right”
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Clearer risk conversations
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More confident, earlier intervention
Who we work with
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Revenue, Marketing, Sales, Customer Success, and Operations Leaders.
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SaaS founders and start-up teams.
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Teams preparing for scale, scrutiny, or change.
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Pre and Post M&A activity - ensuring smooth transitions and joined-up thinking.
If you and your team already feel busy but misaligned, you’re in the right place.
About Us
Nineteen Point Two was built from real operating experience inside growing SaaS businesses and reflects a simple belief:
Most revenue problems aren’t down to a lack of effort.
They're a result of a disconnect between your People, your Processes and your Data.
Everything we do is designed to help business leaders identify and resolve misalignments, enabling them to move forward with confidence.
